Customer Service Associate
Woodland Hills, CA Woodland Hills, CA Full-time Full-time $23 an hour $23 an hour 21 hours ago 21 hours ago 21 hours ago Summary Provide timely, accurate and responsive information to our insureds in a team centric environment.
Empowered to solve concerns with existing policyholders and able to identify insureds needs to ensure high customer satisfaction and retention of business.
Primary Responsibilities Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate new policies by recommending available coverages and products to meet client's insurance needs Continued professional growth by completing various corporate product training courses throughout tenure with Westwood Build customer service knowledge by taking personal initiative for learning additional processes and client-specific procedures to support customers in secondary areas and provide comprehensive, well-informed responses to inquiries Gain knowledge of department processes and procedures Required
Qualifications Education:
High School Diploma/GED
Experience:
1 year relevant experience Licenses/Certifications:
Property & Casualty insurance license The starting pay is $23 per hour, plus annual bonus.
Job Type:
Full-time Pay:
$23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Ability to commute/relocate:
Woodland Hills, CA:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Property & Casualty License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Empowered to solve concerns with existing policyholders and able to identify insureds needs to ensure high customer satisfaction and retention of business.
Primary Responsibilities Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate new policies by recommending available coverages and products to meet client's insurance needs Continued professional growth by completing various corporate product training courses throughout tenure with Westwood Build customer service knowledge by taking personal initiative for learning additional processes and client-specific procedures to support customers in secondary areas and provide comprehensive, well-informed responses to inquiries Gain knowledge of department processes and procedures Required
Qualifications Education:
High School Diploma/GED
Experience:
1 year relevant experience Licenses/Certifications:
Property & Casualty insurance license The starting pay is $23 per hour, plus annual bonus.
Job Type:
Full-time Pay:
$23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Ability to commute/relocate:
Woodland Hills, CA:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Property & Casualty License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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